Frequently Asked Questions

We start with a free 30-minute discovery call to understand your situation and explore whether we're a good fit. From there, we'll propose a scope of work, timeline, and investment for your review. Once agreed, we assign a dedicated senior consultant and kick off with a structured onboarding session to align on goals, expectations, and ways of working.

You'll always work directly with a senior consultant throughout your engagement — this is one of our key differentiators. We don't pitch with partners and deliver with juniors. The person you meet at the start is the person doing the work and staying accountable for outcomes throughout.

It depends entirely on the scope. A focused advisory session might be half a day. A strategy project typically runs 8–12 weeks. A digital transformation programme could run 12–18 months. A retainer relationship is ongoing and typically renewed annually. We'll always be clear about scope and timelines upfront — no open-ended commitments.

Absolutely. We serve clients across the whole island of Ireland and have offices in Dublin, Cork, and Galway. Many of our engagements are delivered through a mix of on-site and remote working, and we're very comfortable with this model. For clients outside our main offices, we'll agree a sensible blend of in-person and remote delivery from the outset.

Yes. We work with businesses ranging from funded startups to SMEs to large enterprises and multinationals. Our approach adapts to the size and complexity of your organisation — we won't bring a sledgehammer to a nut, or oversimplify genuinely complex challenges. We're particularly experienced with growing Irish businesses in the €5M–€100M revenue range, but our client base is diverse.

Yes — and often the most impactful work crosses practice area boundaries. For example, a strategy engagement often connects to financial planning, HR implications, and IT enablement. We're structured to deliver integrated advisory across all five practice areas, with clear coordination so you're getting consistent, joined-up advice rather than siloed inputs.

We do both — and we're proud of it. Too many consulting firms deliver strategies that gather dust. We offer implementation support across all our service areas, providing ongoing advisory, project oversight, and hands-on support as needed. If you need end-to-end support from strategy through to execution, we can provide it.

We are not a regulated law firm. Our Legal & Compliance team provides advisory and consulting services — including GDPR, employment law, and governance guidance — but not legal representation. For matters requiring legal advice or representation, we work alongside and can refer you to trusted law firms from our partner network.

Yes — we offer facilitated workshops, training programmes, and leadership development sessions across all our practice areas. These range from half-day strategy workshops to multi-day leadership programmes to GDPR staff training. All are designed to be practical, engaging, and relevant to the Irish business context.

We use three main pricing models: fixed-fee project engagements, day rates for advisory sessions and workshops, and monthly retainers for ongoing support. We'll always propose a clear, fixed price for project work — no hourly billing surprises. Retainer pricing is discussed during a discovery conversation and depends on the scope of support required.

Yes, completely free and with no obligation. Our 30-minute discovery calls are designed to understand your situation and explore fit. If we're a good match, we'll outline a proposal. If not, we'll tell you honestly — and often point you in a more helpful direction. We're genuinely invested in Irish business success, not just our own revenue.

We offer significantly better value than the Big Four or global strategy firms — without sacrificing quality. We don't have their overheads, their brand premiums, or their layers of management. What you get is senior expertise at fair prices, with the flexibility and responsiveness that smaller businesses need. We're not the cheapest in the market, but we consistently exceed client expectations on ROI.

We establish clear success metrics at the start of every engagement. These might be financial (revenue growth, cost reduction), operational (efficiency improvements, process quality), or qualitative (leadership alignment, culture improvement). We track and report against these throughout the engagement and conduct a formal review at the end to measure what we achieved together.

Absolutely — visit our Case Studies page for detailed examples across all our service areas. We're proud of results including a 40% revenue growth for a tech company, €2.5M raised for a startup, 40% reduction in staff turnover for a healthcare group, and 100% GDPR compliance rates. We're happy to discuss specific results relevant to your situation in a discovery conversation.

We have a straightforward client satisfaction guarantee: if you're not satisfied with the quality of our work at any stage, we'll address it immediately at no additional cost. Our 98% client satisfaction rate reflects how seriously we take this commitment. We'd also rather have an honest conversation early than deliver something that doesn't meet your expectations.